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"If ever stressed-out corporate America
could use a little couch-time, it's now.
Trust in big companies is at an all-time low.
Baby-boomers have been burned; Gen Xers aren't expecting the corporation
to take care of them. Under the circumstances, employees are much
likelier to go outside and get independent advice to help them
be better managers."
- Karen Cates, Assistant Professor
of Organizational Behavior,
Northwestern University, Kellogg Graduate School of Management
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